FAQs

1. How long is your turnaround time?

All items are made-to-order, please allow 5 business days to process orders (before shipping).

2. Are the glass cups microwave and dishwasher safe?

Although the drinkware is handcrafted with a good quality permanent vinyl, it is NOT dishwasher safe and should only be handwashed. It is also NOT microwave safe.

3. Do you accept bulk orders?

Yes, we accept wholesale or bulk orders. Please send us your inquiry at rosejadecrafts@gmail.com. The turnaround time for bulk orders differ, depending on the size of the order.

4. What is your return & exchange policy?

Please refer to Refund Policy for the complete information.